Security, compliance, and third-party infrastructure used by Cossistant.

Overview

Cossistant leverages best-in-class third-party services to deliver a secure, reliable, and performant customer support platform. We are committed to achieving SOC 2 Type II certification as soon as possible and have carefully selected service providers that maintain the highest security and compliance standards.

Infrastructure & Hosting

  • Vercel - Hosts our Next.js web application and provides edge infrastructure for optimal performance worldwide.
  • Railway - Hosts our Hono backend API, Redis instance, and provides automatic deployments with monitoring.
  • AWS S3 - Secure cloud storage for file uploads and media assets (SOC 2 Type II certified).
  • AWS CloudFront - Content delivery network (CDN) for fast, global content distribution (SOC 2 Type II certified).
  • Upstash - QStash and Workflows for serverless background job processing and workflow orchestration (SOC 2 Type II certified).

Database & Storage

  • PostgreSQL - Primary database for all application data.
  • Drizzle ORM - Type-safe database toolkit and ORM.

Authentication & Payments

  • Better Auth - Modern authentication solution for secure user authentication.
  • Polar.sh - Payment processing and subscription management for our billing system.

Communication

  • Resend - Transactional email delivery with high deliverability rates (SOC 2 Type II certified).

Monitoring & Analytics

  • Vercel Analytics - Privacy-friendly web analytics and performance monitoring.
  • OpenStatus - Uptime monitoring and status page infrastructure.

Security & Compliance Commitment

All third-party services we use are carefully vetted for:

  • SOC 2 Type II compliance (current or in progress)
  • GDPR compliance
  • Robust data encryption (in transit and at rest)
  • Regular security audits and penetration testing
  • High availability and disaster recovery capabilities

We regularly review our vendor landscape to ensure we maintain the highest standards of security and privacy for our customers.