MCP

Connect AI agents to your Cossistant support context with the hosted MCP server.

Connect MCP-capable AI clients to Cossistant so agents can read the support context your signed-in teammate can already access.

Endpoint:

https://api.cossistant.com/mcp

The hosted MCP server uses remote HTTP MCP with OAuth. Your client will open a browser login flow when authentication is needed. Do not paste a Cossistant API key, bearer token, or client secret into your MCP config.

Access is scoped to your Cossistant account. Agents can only read websites and support data available to the teammate who signs in.

Install

Cursor

Create or update .cursor/mcp.json in your project, or ~/.cursor/mcp.json for a global setup:

json.cursor/mcp.json
{
  "mcpServers": {
    "cossistant": {
      "url": "https://api.cossistant.com/mcp"
    }
  }
}

Restart Cursor or reload MCP after saving the file. When Cursor asks for authentication, complete the browser login flow.

Claude Code

claude mcp add --transport http cossistant https://api.cossistant.com/mcp

Then open Claude Code and run:

/mcp

Use the MCP status view to authenticate with Cossistant in your browser.

OpenCode

Add Cossistant to opencode.json:

jsonopencode.json
{
  "$schema": "https://opencode.ai/config.json",
  "mcp": {
    "cossistant": {
      "type": "remote",
      "url": "https://api.cossistant.com/mcp",
      "enabled": true
    }
  }
}

Restart OpenCode or reload MCP so it discovers the new server.

Manual

For clients that accept an mcpServers object, use:

jsonmcp.json
{
  "mcpServers": {
    "cossistant": {
      "type": "http",
      "url": "https://api.cossistant.com/mcp"
    }
  }
}

Some clients call remote HTTP transport streamable-http. Keep the same URL if your client uses that name.

What agents can do

The first Cossistant MCP tools are read-only:

ToolPurpose
cossistant_list_websitesList websites your signed-in account can access.
cossistant_search_knowledgeSearch indexed support knowledge for a website.
cossistant_list_conversationsList recent support conversations for a website.
cossistant_get_conversationRead context, timeline, and feedback for one conversation.

Mutation tools like replying, resolving, or changing priority are not exposed yet.

Try it

Ask your agent:

List my Cossistant websites.
Search Acme Support knowledge for billing cancellation.
Show recent open conversations for Acme Support.
Open conversation <conversationId> and summarize the latest customer issue.

Troubleshooting

  • Reconnect or reload MCP after editing config.
  • Use your client's MCP status view to complete OAuth.
  • Confirm you are signed in with a Cossistant account that has access to the website.
  • Remove any Authorization headers if OAuth does not start.