Significant AI agent performance improvements with enhanced tool calling, better memory management, and increased widget stability.

https://cossistant.com

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Pause AI replies indefinitely or for a specific duration

Support Widget

• new

  Image paste support: Paste images directly into the chat input to attach them to messages.

• updated

  Tool visibility: Widget now displays AI actions like searches and tool calls in real-time.

• new

  Feedback components (beta): New primitives for collecting product feedback within conversations.

Dashboard

• new

  Pause AI control: Temporarily disable AI responses with new pause functionality for manual conversation handling.

• updated

  Real-time visitor display: Enhanced visitor tracking with live updates and better detail pages.

• updated

  Usage analytics: Improved usage bars and analytics controls for better monitoring.

Bug Fixes & Improvements

• fixed

  AI response reliability: Fixed issues where AI would miss messages or fail to respond.

• fixed

  Tool calling stability: Resolved tool calling display issues and improved execution pipeline.

• fixed

  Widget performance: Multiple stability fixes for smoother widget operation.

Upgrade

pnpm add @cossistant/next@0.1.2

Collaborate with your team and track AI usage across your support widget.

Highlights

• new

  Team Management: Invite members, manage permissions, and control access to your website.

• new

  AI Usage Metering: Track AI consumption tied to your subscription based on model, tools, and usage volume.

Dashboard

• new

  Team Section: Invite new members and manage their permissions from a dedicated team interface.

• updated

  Seat Limits: Clearer display of available team seats in your subscription.

• updated

  Upgrade Prompts: More intuitive upgrade suggestions when reaching plan limits.

• new

  Changelog Display: View latest updates directly in your dashboard.

Bug Fixes & Improvements

• updated

  Developer Mode: Improved UI for development and testing workflows. (open with cmd+shift+d in any conversation)

Reduced bundle size by 400KB and fixed Vite compatibility issues.

Support Widget

• updated

  WebSocket handling: Custom implementation improves reliability and enables future non-React ports.

• updated

  CSS animations: Replaced Motion dependency with pure CSS, saving 120KB.

• fixed

  Message wrapping: Fixed incorrect text wrapping in chat messages.

• updated

  Input field: Multimodal input now auto-resizes for large text.

Bug Fixes & Improvements

• fixed

  Vite support: Fixed environment variable detection causing Vite apps to crash.

• fixed

  Analytics: Fixed missing event tracking and prevented event quarantine issues.

Upgrade

pnpm add @cossistant/next@0.1.1

Major improvements to AI agent intelligence, simplified Next.js integration, and critical bug fixes for conversation handling.

Highlights

• new

  AI-powered setup: Install Cossistant by copying a prompt and letting your AI handle the configuration.

• updated

  Simplified Next.js integration: No longer requires separate React library installation, only Next.js is needed.

• fixed

  Conversation creation reliability: Fixed race condition causing 404 errors when sending first message.

Support Widget

• updated

  Improved UI design: Better brand alignment and visual consistency across components.

• new

  Smarter AI decisions: Agents now use a dedicated decision step to determine when to engage in conversations.

• new

  Automatic model fallback: Fast, cheap models handle decisions with automatic fallback to better models if needed.

Bug Fixes & Improvements

• fixed

  404 error on new conversations: Resolved race condition between conversation creation and first message.

• fixed

  Better Vite support: Fixed browser runtime compatibility by guarding environment variable access, preventing process is not defined errors.

• fixed

  Re-rendering issues: Fixed unnecessary re-renders in main React provider.

• updated

  Timeline improvements: Enhanced timeline component functionality and display.

Upgrade

pnpm add @cossistant/next@0.1.0

Reduced library size and fixed dashboard typing indicators.

Support Widget

• fixed

  Sound files: Inlined as base64 to prevent 404 errors on customer sites.

• updated

  Code blocks: Improved display for code snippets and npm commands.

Dashboard

• fixed

  Typing indicator: Fixed broken indicator when team members were typing.

• updated

  Conversation grouping: Improved conversation item display and grouping logic.

Bug Fixes & Improvements

• updated

  Library size: Reduced bundle size by removing React Markdown dependency.

Upgrade

pnpm add @cossistant/next@0.0.33

Smarter AI agents with knowledge base training, improved widget design, and performance enhancements.

Support Widget

• updated

  Design: Improved visual alignment and consistency with Cossistant branding.

• fixed

  Messages: Fixed message display and storage issues.

• updated

  Performance: Enhanced visitor context retrieval and conversation navigation.

Dashboard

• new

  Knowledge Base: Upload files and FAQs to train your AI agent.

• new

  Auto-crawl: AI can automatically scan your website to build knowledge sources.

• updated

  Smart Inbox: Better conversation management and read indicators.

Bug Fixes & Improvements

• updated

  AI Responses: More accurate replies with memory and multiple knowledge sources.

• fixed

  Email Replies: Resolved issues with replying to email conversations.

• fixed

  Type Checking: Improved TypeScript type definitions.

Upgrade

pnpm add @cossistant/next@0.0.30

Bug fixes and performance improvements for React 19 support and AI agent escalation.

Support Widget

• updated

  React 19 support: Full compatibility with React 18 and 19.

• fixed

  Text area line breaks: Fixed line breaks being skipped in message input.

Dashboard

• updated

  AI agent escalation: Agents now correctly escalate conversations to human support.

• updated

  WebSocket handling: Improved real-time event handling for AI agents.

Upgrade

pnpm add @cossistant/next@0.0.29

Significant performance improvements for the React widget with better composability, automatic positioning, and a new contact management system.

Support Widget

• new

  Controlled mode: Widget can now be controlled with open and setOpen props.

• new

  Custom components: Support for custom trigger and content components.

• new

  Smart positioning: Automatic collision avoidance ensures visibility.

• new

  Event handling: New event system for analytics integration.

• updated

  Performance: Reduced queries and improved overall performance.

Dashboard

• new

  Contact management: Mini-CRM system to manage contact information.

• new

  File sharing: Upload images and documents in conversations.

• new

  AI typing preview: See when AI is composing a response.

Bug Fixes

• fixed

  WebSocket: Improved connection management and reliability.

• fixed

  Timeline: Enhanced conversation scrolling behavior.

• fixed

  Types: Fixed typing issues across the codebase.

Upgrade

pnpm add @cossistant/next@0.0.28

Example

Copyimport { Support } from "@cossistant/next";
 
export function App() {
  const [open, setOpen] = useState(false);
 
  return (
    <Support
      open={open}
      onOpenChange={setOpen}
      avoidCollisions={true}
      onEvent={(event) => console.log("Widget event:", event)}
    />
  );
}