Wake up to zero support tickets, Cossistant keeps your users happy while you sleep.
Human + AI support
AI agents don’t just spit answers, they join the conversation like a teammate, talking naturally and handing off smoothly when a human needs to step in.
24/7 autonomous AI agents
Agents handle questions around the clock across time zones, cutting response times to seconds without needing extra staff.
◼ Anonymous user ID38d9sj visited "/sign-up"◼ Anonymous user ID38d9sj signed up✔ User identified as "Yin Yang" (yin.yang@example.com)◼ "Yin Yang" visited "/onboarding"◼ "Yin Yang" completed onboarding⚠ "Yin Yang" faced an error❯ 'JS Error: TypeError:❯ Cannot read property 'theme' of undefined'◼ "Yin Yang" opened support widget
Context-aware replies
Agents read app logs, errors, user actions, past conversations and knowledge base to deliver precise answers—no generic chatbot fluff.
SSO Configuration
Configure Single Sign-On with popular identity providers like Google and Microsoft
Updated 2 hours ago
API Integration Setup
Complete tutorial for connecting your app with our REST API and webhooks
Updated 1 day ago
How to upgrade my plan?
Step-by-step guide to upgrade your subscription and access premium features
Updated 3 days ago
Self-learning knowledge base
Cossistant crawls your docs, resources and conversations to auto-build FAQs, improving agents answers as your product and support evolves.
LINEAR
API
CAL
STRIPE
WEB HOOK
Default & Custom tools
Out-of-the-box support for tools like Linear to log tickets, Stripe to check subscriptions, and Cal.com to book calls, plus the freedom to wire up your own APIs for truly custom actions.
You are a friendly and professional support agent for Acme SaaS.
Always maintain a helpful, empathetic tone while being concise.
Prioritize solving customer problems quickly and efficiently.
## Rules
- If you don't know the answer, escalate to human support immediately
- NEVER make up information or provide guesses
- Do not book a time with our founder if the user is not an enterprise customer
## Available Tools
@updateUserEmail - Update customer email address
@check_status - Check service status and recent incidents
Control prompt & tone
Set the model, prompt, and personality of your agent. Make it formal, funny, or straight to the point — you’re in charge.